CallMate for hair and beauty salons
Book clients while your hands are full of foils
Gloves on, colour on, client in the chair. The phone rings and there's nothing you can do. CallMate answers, books the service with the right stylist and sends you the details.
14-day free trial with 50 calls. $0 today. No lock-in.
Sound familiar?
Why calls get missed
Mid-service, every time
The phone always rings halfway through a colour or a blow-dry.
New clients ring around
Someone new to the area calls a few salons. The first to answer gets the booking.
Bookings after closing
Lots of people think about booking in the evening, when no one is there to answer.
The 2:14pm call
Missed call vs CallMate
Without CallMate
- 2:14pm, missed call
- Voicemail, no message left
- They ring the next business
Job lost
With CallMate
- 2:14pm, answered in your business name
- Job, address and number taken
- Summary texted to your phone
Job booked
Your AI receptionist
What CallMate does for a salon
Books the service and stylist
It asks which service, which stylist and what time suits, then books or takes the request.
Answers service questions
Prices and services you've added. For colour and bigger jobs it suggests a consultation for a quote.
Takes new client details
Name, number and anything you want asked, like allergies or sensitivities.
Works after hours
Calls in the evening and on your day off still get answered.
The work you do
Calls it takes
- Cuts and blow-dries
- Colour and foils
- Consultations
- Nails
- Lashes and brows
- Waxing
- Facials
- Bridal bookings
What it asks callers
- Which service?
- Preferred stylist
- Day and time that suit
- New or returning client?
- Name and best number
You can change the questions and add your services, hours and areas in your dashboard.
Listen in
Hear a sample call
Sample call: Dave's Electrical Services. A demo call to a made-up electrical business.
- Answers in the business name
- Takes the caller's name and suburb
- Offers a time that's free
- Answers the call-out fee question
Sample call
Dave's Electrical Services
0:00 / 1:17
Read the transcript
- Sarah (AI): G'day, thanks for calling Dave's Electrical Services. This call may be recorded. I'm Sarah, your AI assistant. How can I help you today?
- Matt (caller): Yeah g'day, I've got a couple of power points that have stopped working in my kitchen. Bit worried it might be something serious.
- Sarah (AI): No worries, we can definitely help with that. Sounds like it could be a tripped circuit or a wiring issue. Can I grab your name?
- Matt (caller): Yeah, it's Matt. Matt Johnson.
- Sarah (AI): Thanks Matt. And whereabouts are you located?
- Matt (caller): I'm in Paddington, just off Latrobe Terrace.
- Sarah (AI): Perfect, that's in our service area. Let me check Dave's availability. I can see he's got a spot free tomorrow morning at ten. Would that suit you?
- Matt (caller): Yeah that works. What's the call out fee?
- Sarah (AI): Our call out fee is ninety dollars, and that includes the first half hour of work. Any additional time is charged at eighty dollars per hour. Most power point issues are sorted within the first visit.
- Matt (caller): Sounds good. Lock it in thanks.
- Sarah (AI): Done! I've booked you in for ten AM tomorrow. Dave will send you a text about thirty minutes before he arrives. Is there anything else I can help with Matt?
- Matt (caller): Nah that's all good. Cheers!
- Sarah (AI): No worries at all. Have a great day Matt!
Simple pricing
Pricing
Same features on every plan. Full pricing details.
$0 today, 14-day trial
Starter
$49 + GST a month
30 calls a month
About $2 a day. For owner-operators who need cover while they're on the tools.
Start free trial$0 today, 14-day trial
Recommended
Pro
$99 + GST a month
150 calls a month
For busy businesses that take calls every day and can't get to most of them.
Start free trial$0 today, 14-day trial
Business
$199 + GST a month
500 calls a month
For teams, multiple vans or a front desk that rings all day.
Start free trialAll plans include a 14-day free trial with 50 calls. $0 today, card held. Prices exclude GST. Terms and Privacy.
Straight answers
Questions from hair and beauty salons
Can an AI receptionist book salon appointments?
Yes. CallMate asks which service the caller wants, their preferred stylist and a time that suits. With Google Calendar connected it books into free times. Without a calendar it takes the request and texts it to you to confirm.
Will CallMate quote prices for colour?
It quotes the prices you've added for set services. For colour and bigger jobs where the price depends on the hair, it suggests booking a consultation for a quote, so callers aren't given a number that turns out wrong.
Can clients book with a particular stylist?
Yes. Add your team and the services each person does, and CallMate asks callers who they'd like. If that stylist isn't free, it offers another time or another team member.
More trades
Other businesses using CallMate
Dental practices
New patients, bookings and after-hours calls for busy front desks.See how it works
Restaurants and cafes
Takeaway orders, table bookings and questions during service.See how it works
Medical practices
Appointment requests and practice questions when reception is flat out.See how it works
Stop sending jobs to voicemail
Start your 14-day free trial today. Your CallMate number goes live after signup, and it's $0 until the trial ends.
14-day free trial with 50 calls. $0 today. No lock-in.