CallMate for pest control
Take the call, even in a respirator in the roof space
You can't answer in full protective gear halfway through a treatment. CallMate answers your calls, finds out what the pest is, where and how urgent, and texts you the details.
14-day free trial with 50 calls. $0 today. No lock-in.
Sound familiar?
Why calls get missed
Protective gear and phones don't mix
In a respirator under a house or up in a roof cavity, the phone has to wait.
Some calls are urgent
A wasp nest by the front door or termite damage just found. These callers want an answer now.
Inspections run on deadlines
Pre-purchase inspection requests come with settlement dates. Miss the call and the agent tries someone else.
The 2:14pm call
Missed call vs CallMate
Without CallMate
- 2:14pm, missed call
- Voicemail, no message left
- They ring the next business
Job lost
With CallMate
- 2:14pm, answered in your business name
- Job, address and number taken
- Summary texted to your phone
Job booked
Your AI receptionist
What CallMate does for a pest controller
Asks how urgent it is
It asks what the pest is and how urgent things are, and puts urgent calls at the top of your text.
Gets the property details
House, unit or commercial, the address, access and whether the caller is the owner, tenant or agent.
Shares your prep instructions
Add what customers need to do before a treatment, like moving pets, and it can tell callers.
Books routine treatments
With Google Calendar connected it books general treatments and inspections into free times.
The work you do
Calls it takes
- General pest treatments
- Termite inspections
- Termite treatments
- Pre-purchase inspections
- Rodents
- Wasps and bees
- Cockroaches and ants
- Possum removal
What it asks callers
- What pest and where?
- How urgent is it?
- Property type and address
- Owner, tenant or agent?
- Their name and best number
You can change the questions and add your services, hours and areas in your dashboard.
Listen in
Hear a sample call
Sample call: Dave's Electrical Services. A demo call to a made-up electrical business.
- Answers in the business name
- Takes the caller's name and suburb
- Offers a time that's free
- Answers the call-out fee question
Sample call
Dave's Electrical Services
0:00 / 1:17
Read the transcript
- Sarah (AI): G'day, thanks for calling Dave's Electrical Services. This call may be recorded. I'm Sarah, your AI assistant. How can I help you today?
- Matt (caller): Yeah g'day, I've got a couple of power points that have stopped working in my kitchen. Bit worried it might be something serious.
- Sarah (AI): No worries, we can definitely help with that. Sounds like it could be a tripped circuit or a wiring issue. Can I grab your name?
- Matt (caller): Yeah, it's Matt. Matt Johnson.
- Sarah (AI): Thanks Matt. And whereabouts are you located?
- Matt (caller): I'm in Paddington, just off Latrobe Terrace.
- Sarah (AI): Perfect, that's in our service area. Let me check Dave's availability. I can see he's got a spot free tomorrow morning at ten. Would that suit you?
- Matt (caller): Yeah that works. What's the call out fee?
- Sarah (AI): Our call out fee is ninety dollars, and that includes the first half hour of work. Any additional time is charged at eighty dollars per hour. Most power point issues are sorted within the first visit.
- Matt (caller): Sounds good. Lock it in thanks.
- Sarah (AI): Done! I've booked you in for ten AM tomorrow. Dave will send you a text about thirty minutes before he arrives. Is there anything else I can help with Matt?
- Matt (caller): Nah that's all good. Cheers!
- Sarah (AI): No worries at all. Have a great day Matt!
Simple pricing
Pricing
Same features on every plan. Full pricing details.
$0 today, 14-day trial
Starter
$49 + GST a month
30 calls a month
About $2 a day. For owner-operators who need cover while they're on the tools.
Start free trial$0 today, 14-day trial
Recommended
Pro
$99 + GST a month
150 calls a month
For busy businesses that take calls every day and can't get to most of them.
Start free trial$0 today, 14-day trial
Business
$199 + GST a month
500 calls a month
For teams, multiple vans or a front desk that rings all day.
Start free trialAll plans include a 14-day free trial with 50 calls. $0 today, card held. Prices exclude GST. Terms and Privacy.
Straight answers
Questions from pest control
Can it tell an urgent wasp or termite call from a routine spray?
CallMate asks each caller what the pest is and how urgent things are. A wasp nest by the door or fresh termite damage comes through marked urgent with the address first. A general spray is taken as a normal booking request.
Can CallMate book pre-purchase pest inspections for agents?
Yes. It takes the property address, access details, the settlement date or deadline and the agent's contact details, then texts it to you. With Google Calendar connected it can offer a free inspection time.
Can it tell customers how to prepare for a treatment?
Yes, if you add your prep instructions to your business info, such as moving pets or covering fish tanks. CallMate shares what you've written and doesn't make up advice of its own.
More trades
Other businesses using CallMate
Stop sending jobs to voicemail
Start your 14-day free trial today. Your CallMate number goes live after signup, and it's $0 until the trial ends.
14-day free trial with 50 calls. $0 today. No lock-in.