Comparison
CallMate vs LANA Software
LANA Software sells an AI receptionist alongside its CRM and job management tools for trades. CallMate is a stand-alone AI receptionist you set up yourself. Here's how the published costs compare.
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Side by side
| Feature | CallMate | LANA |
|---|---|---|
| Entry option | Starter: $49 + GST a month, 30 calls | AI Receptionist: $300 a month |
| Upfront fee | None | $1,000 training fee for the AI Receptionist |
| Larger options | Pro: $99 + GST, 150 calls. Business: $199 + GST, 500 calls | $399 a month plus $1,500 training (qualifies calls and books jobs). $600 a month plus $3,500 (CRM, AI Receptionist and job management) |
| Setup | You set it up yourself online. Number live after signup | Setup fee applies. Three one-on-one training sessions included |
| Free trial | 14 days, 50 calls, $0 today, card held | No trial mentioned on the pricing page |
| Contract | Month to month, no lock-in | Pay annually and save up to 20%. Other terms not listed |
Competitor details as listed on marketplace.simprogroup.com (LANA Software AI Receptionist listing, pricing last updated 12 May 2026), lanasoftware.com.au/pricing, checked November 2026. Prices and features can change, so check their site before you decide.
The simPRO marketplace listing doesn't say whether LANA's prices include GST, and notes that its prices are for display only.
CallMate prices exclude GST. CallMate details are from this site.
Your call
Which should you choose?
LANA may suit you if
you run simPRO or want a CRM and job management system with training sessions included.
CallMate may suit you if
you want an AI receptionist working today, with no training or setup fee and a free trial first.
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Straight answers
Common questions
How much does LANA Software's AI receptionist cost?
As listed on the simPRO marketplace (pricing last updated 12 May 2026, checked November 2026), LANA's AI Receptionist is $300 a month with a $1,000 training fee. Larger options are $399 a month with $1,500 training, and $600 a month with $3,500. The listing doesn't say whether GST is included.
Do I pay a setup or training fee with CallMate?
No. There's no setup or training fee. You sign up, check what CallMate learned from your website, forward your calls and it starts answering. Plans start at $49 + GST a month after the 14-day free trial.
Should I choose LANA or CallMate?
Choose LANA if you want a CRM and job management system with the receptionist built in and training sessions to set it up. Choose CallMate if you want a receptionist answering your calls today, with plans from $49 + GST and no upfront cost.
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14-day free trial with 50 calls. $0 today. No lock-in.