Real estate agent showing a young family through the entrance of a home

CallMate for real estate agents

Take every enquiry while you're running an open home

Saturday is when your phone rings most and when you can least answer it. CallMate takes buyer, seller and tenant calls, gets the property and what they want, and texts you so you can follow up between inspections.

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14-day free trial with 50 calls. $0 today. No lock-in.

Sound familiar?

Why calls get missed

Open homes and phones clash

Walking buyers through a property while new enquiries go to voicemail.

Sellers call in the evening

Vendors often research agents at night. If no one answers, they ring the next agency.

Tenant calls get mixed in

Maintenance requests and sales leads all land on the same phone.

The 2:14pm call

Missed call vs CallMate

Without CallMate

2:14pm, missed call
Voicemail, no message left
They ring the next business

Job lost

With CallMate

2:14pm, answered in your business name
Job, address and number taken
Summary texted to your phone

Job booked

Your AI receptionist

What CallMate does for a real estate agent

Sorts buyers, sellers and tenants

It asks whether the caller is buying, selling or renting, and labels the summary to match.

Takes the property

The address they're asking about, plus their name, number and what they want.

Handles tenant emergencies

For an urgent maintenance problem it gets the address straight away and texts you.

Works after hours

Evening and weekend calls get answered, not left on a message bank.

The work you do

Calls it takes

Buyer enquiries
Appraisal requests
Open home questions
Rental enquiries
Tenant maintenance
Leasing questions
Office hours
Agent callbacks

What it asks callers

Buying, selling or renting?
Which property or address?
What they'd like to happen next
Name and best number
Best time to call back

You can change the questions and add your services, hours and areas in your dashboard.

Tradie in a tool belt reading a text message on his phone

Listen in

Hear a sample call

Sample call: Dave's Electrical Services. A demo call to a made-up electrical business.

Answers in the business name
Takes the caller's name and suburb
Offers a time that's free
Answers the call-out fee question

Sample call

Dave's Electrical Services

0:00 / 1:17

Read the transcript

Sarah (AI): G'day, thanks for calling Dave's Electrical Services. This call may be recorded. I'm Sarah, your AI assistant. How can I help you today?
Matt (caller): Yeah g'day, I've got a couple of power points that have stopped working in my kitchen. Bit worried it might be something serious.
Sarah (AI): No worries, we can definitely help with that. Sounds like it could be a tripped circuit or a wiring issue. Can I grab your name?
Matt (caller): Yeah, it's Matt. Matt Johnson.
Sarah (AI): Thanks Matt. And whereabouts are you located?
Matt (caller): I'm in Paddington, just off Latrobe Terrace.
Sarah (AI): Perfect, that's in our service area. Let me check Dave's availability. I can see he's got a spot free tomorrow morning at ten. Would that suit you?
Matt (caller): Yeah that works. What's the call out fee?
Sarah (AI): Our call out fee is ninety dollars, and that includes the first half hour of work. Any additional time is charged at eighty dollars per hour. Most power point issues are sorted within the first visit.
Matt (caller): Sounds good. Lock it in thanks.
Sarah (AI): Done! I've booked you in for ten AM tomorrow. Dave will send you a text about thirty minutes before he arrives. Is there anything else I can help with Matt?
Matt (caller): Nah that's all good. Cheers!
Sarah (AI): No worries at all. Have a great day Matt!

Simple pricing

Pricing

Same features on every plan. Full pricing details.

$0 today, 14-day trial

Starter

$49 + GST a month

30 calls a month

About $2 a day. For owner-operators who need cover while they're on the tools.

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$0 today, 14-day trial

Recommended

Pro

$99 + GST a month

150 calls a month

For busy businesses that take calls every day and can't get to most of them.

Start free trial

$0 today, 14-day trial

Business

$199 + GST a month

500 calls a month

For teams, multiple vans or a front desk that rings all day.

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All plans include a 14-day free trial with 50 calls. $0 today, card held. Prices exclude GST. Terms and Privacy.

Straight answers

Questions from real estate agents

Can an AI receptionist take buyer enquiries during open homes?

Yes. CallMate answers while you're busy at an inspection, asks which property the caller is interested in and what they'd like to know, and texts you their details. You can follow up between opens or once the last buyer leaves.

Does CallMate take tenant maintenance calls?

Yes. It asks whether the caller is buying, selling or renting. For a tenant with an urgent maintenance problem it gets the address first, takes the details and texts you straight away, so the right person can act.

Can it take appraisal requests from sellers?

Yes. CallMate takes the property address, the caller's details and their timing, and sends it to you as a seller enquiry. With Google Calendar connected it can offer a free time for the appraisal.

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