CallMate for restaurants and cafes
The phone gets answered, even in the Friday rush
Every table full, the kitchen flat out and the phone ringing. CallMate answers, takes takeaway orders from your menu and table bookings, and sends them through so your team can stay on the floor.
14-day free trial with 50 calls. $0 today. No lock-in.
Sound familiar?
Why calls get missed
Service comes first
Staff can't leave a table to answer the phone, so it rings out.
Takeaway callers go elsewhere
If no one answers, a hungry caller opens a delivery app instead.
The same questions all night
Hours, parking, BYO and dietary options keep pulling staff to the phone.
The 2:14pm call
Missed call vs CallMate
Without CallMate
- 2:14pm, missed call
- Voicemail, no message left
- They ring the next business
Job lost
With CallMate
- 2:14pm, answered in your business name
- Job, address and number taken
- Summary texted to your phone
Job booked
Your AI receptionist
What CallMate does for a restaurant
Takes orders from your menu
It looks up items on your menu, notes changes like no onion or extra spicy, and confirms the order.
Takes table bookings
Date, time, number of people and any requests, when you turn table bookings on.
Answers venue questions
Opening hours, location and anything else you add, like BYO or dietary options.
Leaves totals to you
By default it tells callers they'll pay on pickup instead of quoting a total. You can turn totals on.
The work you do
Calls it takes
- Takeaway orders
- Table bookings
- Group bookings
- Dietary questions
- Opening hours
- Catering enquiries
- Delivery areas
- Function enquiries
What it asks callers
- Order or booking?
- Items and any changes
- Pickup time or booking time
- Number of people
- Name and number
You can change the questions and add your services, hours and areas in your dashboard.
Listen in
Hear a sample call
Sample call: Dave's Electrical Services. A demo call to a made-up electrical business.
- Answers in the business name
- Takes the caller's name and suburb
- Offers a time that's free
- Answers the call-out fee question
Sample call
Dave's Electrical Services
0:00 / 1:17
Read the transcript
- Sarah (AI): G'day, thanks for calling Dave's Electrical Services. This call may be recorded. I'm Sarah, your AI assistant. How can I help you today?
- Matt (caller): Yeah g'day, I've got a couple of power points that have stopped working in my kitchen. Bit worried it might be something serious.
- Sarah (AI): No worries, we can definitely help with that. Sounds like it could be a tripped circuit or a wiring issue. Can I grab your name?
- Matt (caller): Yeah, it's Matt. Matt Johnson.
- Sarah (AI): Thanks Matt. And whereabouts are you located?
- Matt (caller): I'm in Paddington, just off Latrobe Terrace.
- Sarah (AI): Perfect, that's in our service area. Let me check Dave's availability. I can see he's got a spot free tomorrow morning at ten. Would that suit you?
- Matt (caller): Yeah that works. What's the call out fee?
- Sarah (AI): Our call out fee is ninety dollars, and that includes the first half hour of work. Any additional time is charged at eighty dollars per hour. Most power point issues are sorted within the first visit.
- Matt (caller): Sounds good. Lock it in thanks.
- Sarah (AI): Done! I've booked you in for ten AM tomorrow. Dave will send you a text about thirty minutes before he arrives. Is there anything else I can help with Matt?
- Matt (caller): Nah that's all good. Cheers!
- Sarah (AI): No worries at all. Have a great day Matt!
Simple pricing
Pricing
Same features on every plan. Full pricing details.
$0 today, 14-day trial
Starter
$49 + GST a month
30 calls a month
About $2 a day. For owner-operators who need cover while they're on the tools.
Start free trial$0 today, 14-day trial
Recommended
Pro
$99 + GST a month
150 calls a month
For busy businesses that take calls every day and can't get to most of them.
Start free trial$0 today, 14-day trial
Business
$199 + GST a month
500 calls a month
For teams, multiple vans or a front desk that rings all day.
Start free trialAll plans include a 14-day free trial with 50 calls. $0 today, card held. Prices exclude GST. Terms and Privacy.
Straight answers
Questions from restaurants and cafes
Can an AI take phone orders for my restaurant?
Yes. CallMate looks up items on your menu, takes changes like no onion or extra spicy, confirms the order with the caller and sends it through with their name, number and pickup time.
Does CallMate take table bookings?
Yes, when you turn table bookings on. It takes the date, time, number of people and any special requests, then sends the booking through. Large groups or special events can be sent to you to confirm.
Will it tell callers the order total?
By default, no. CallMate tells callers they'll pay when they pick up, so no one is quoted a wrong total. If you want it to give totals from your menu prices, you can turn that on.
More trades
Other businesses using CallMate
Hair and beauty salons
Bookings and service questions while your hands are full of foils.See how it works
Dental practices
New patients, bookings and after-hours calls for busy front desks.See how it works
Real estate agents
Buyer, seller and tenant calls during open homes and after hours.See how it works
Stop sending jobs to voicemail
Start your 14-day free trial today. Your CallMate number goes live after signup, and it's $0 until the trial ends.
14-day free trial with 50 calls. $0 today. No lock-in.