CallMate for electricians
Answer every call, even when you're inside a switchboard
You can't safely pick up mid-job, and the caller won't wait. CallMate answers your business calls, finds out what the job is and where, and texts you the details so you can call back between jobs.
14-day free trial with 50 calls. $0 today. No lock-in.
Sound familiar?
Why calls get missed
You can't answer up a ladder
When you're pulling cable through a ceiling or testing a board, the phone has to wait. The caller usually doesn't. They ring the next sparky on the list.
Urgent calls come at the worst times
No power, a safety switch that keeps tripping, a burning smell. People ring at night and on weekends, and a voicemail greeting doesn't tell them anyone is coming.
Callbacks with no details
A missed call with no message means ringing back cold, without knowing if it's a quote for downlights or a board that's failed.
The 2:14pm call
Missed call vs CallMate
Without CallMate
- 2:14pm, missed call
- Voicemail, no message left
- They ring the next business
Job lost
With CallMate
- 2:14pm, answered in your business name
- Job, address and number taken
- Summary texted to your phone
Job booked
Your AI receptionist
What CallMate does for a electrician
Answers in your business name
Every call you forward is answered with your business name, any hour. Callers talk to it the way they'd talk to your office.
Gets the job details
What's wrong or what they want done, the address, their name and number, and whether it's urgent. For urgent calls it asks for the address first.
Texts you straight after the call
You get a summary on your phone, so you can decide what to do next without listening to a voicemail.
Books into your calendar
Connect Google Calendar and it offers times you're actually free. Without a calendar it takes the request and tells the caller you'll confirm.
The work you do
Calls it takes
- Power points not working
- Safety switch tripping
- Switchboard upgrades
- Smoke alarms
- Lighting and downlights
- Ceiling fans
- EV charger enquiries
- Rewiring quotes
- Rental safety checks
- After-hours faults
What it asks callers
- What's the problem or the job?
- Is it urgent, or does anything look unsafe?
- The address or suburb
- Their name and best number
- When suits them
You can change the questions and add your services, hours and areas in your dashboard.
Listen in
Hear a sample call
Sample call: Dave's Electrical Services. A demo call to a made-up electrical business.
- Answers in the business name
- Takes the caller's name and suburb
- Offers a time that's free
- Answers the call-out fee question
Sample call
Dave's Electrical Services
0:00 / 1:17
Read the transcript
- Sarah (AI): G'day, thanks for calling Dave's Electrical Services. This call may be recorded. I'm Sarah, your AI assistant. How can I help you today?
- Matt (caller): Yeah g'day, I've got a couple of power points that have stopped working in my kitchen. Bit worried it might be something serious.
- Sarah (AI): No worries, we can definitely help with that. Sounds like it could be a tripped circuit or a wiring issue. Can I grab your name?
- Matt (caller): Yeah, it's Matt. Matt Johnson.
- Sarah (AI): Thanks Matt. And whereabouts are you located?
- Matt (caller): I'm in Paddington, just off Latrobe Terrace.
- Sarah (AI): Perfect, that's in our service area. Let me check Dave's availability. I can see he's got a spot free tomorrow morning at ten. Would that suit you?
- Matt (caller): Yeah that works. What's the call out fee?
- Sarah (AI): Our call out fee is ninety dollars, and that includes the first half hour of work. Any additional time is charged at eighty dollars per hour. Most power point issues are sorted within the first visit.
- Matt (caller): Sounds good. Lock it in thanks.
- Sarah (AI): Done! I've booked you in for ten AM tomorrow. Dave will send you a text about thirty minutes before he arrives. Is there anything else I can help with Matt?
- Matt (caller): Nah that's all good. Cheers!
- Sarah (AI): No worries at all. Have a great day Matt!
Simple pricing
Pricing
Same features on every plan. Full pricing details.
$0 today, 14-day trial
Starter
$49 + GST a month
30 calls a month
About $2 a day. For owner-operators who need cover while they're on the tools.
Start free trial$0 today, 14-day trial
Recommended
Pro
$99 + GST a month
150 calls a month
For busy businesses that take calls every day and can't get to most of them.
Start free trial$0 today, 14-day trial
Business
$199 + GST a month
500 calls a month
For teams, multiple vans or a front desk that rings all day.
Start free trialAll plans include a 14-day free trial with 50 calls. $0 today, card held. Prices exclude GST. Terms and Privacy.
Straight answers
Questions from electricians
Can an AI receptionist take emergency electrical calls after hours?
Yes. CallMate answers at any hour. For an urgent call it gets the address first, then the problem and a callback number, and texts you straight away so you can decide whether to go out. It won't promise the caller a time you haven't agreed to.
What does CallMate ask a caller who needs an electrician?
It asks what the problem or job is, whether it's urgent, the address or suburb, the caller's name and number, and when suits them. You can add your own services and service areas so its questions match the work you do.
Is an AI receptionist worth it for a one-person electrical business?
Starter is $49 + GST a month for 30 calls, about $2 a day. Think about what one missed job is worth to you and compare. The 14-day free trial includes 50 calls, so you can see what comes through before you pay anything.
More trades
Other businesses using CallMate
Stop sending jobs to voicemail
Start your 14-day free trial today. Your CallMate number goes live after signup, and it's $0 until the trial ends.
14-day free trial with 50 calls. $0 today. No lock-in.