Mechanic working under the bonnet of a car in a workshop

CallMate for mechanics

Keep the hoist busy without stopping to answer the phone

Every time you wipe your hands to grab the phone, the job stops. CallMate answers your workshop calls, takes the vehicle and what it needs, and texts you a booking request.

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14-day free trial with 50 calls. $0 today. No lock-in.

Sound familiar?

Why calls get missed

Hands full, phone ringing

On the hoist or under the bonnet, the call goes to voicemail and the customer rings the workshop down the road.

Breakdowns need a fast answer

A driver whose car won't start wants to know someone is helping, not hear a message bank.

Bookings need the details

Make, model, year, rego and what's wrong. Getting it all from a voicemail takes another call.

The 2:14pm call

Missed call vs CallMate

Without CallMate

2:14pm, missed call
Voicemail, no message left
They ring the next business

Job lost

With CallMate

2:14pm, answered in your business name
Job, address and number taken
Summary texted to your phone

Job booked

Your AI receptionist

What CallMate does for a mechanic

Takes the vehicle details

What's wrong or what service is due, year, make and model, rego, and whether the car is drivable.

Handles breakdowns sensibly

It asks where the car is and whether the caller is safe, takes the details and texts you.

Answers workshop questions

Hours, the brands you work on and your services, from the business info you add.

Books services

With Google Calendar connected it offers free times. Otherwise you confirm the request by text.

The work you do

Calls it takes

Log book services
Brakes
Tyres
Diagnostics and warning lights
Roadworthy inspections
Air conditioning regas
Breakdowns
Fleet servicing

What it asks callers

What's the issue or service needed?
Year, make, model and rego
Is the car drivable?
Their name and best number
When they can drop it off

You can change the questions and add your services, hours and areas in your dashboard.

Tradie in a tool belt reading a text message on his phone

Listen in

Hear a sample call

Sample call: Dave's Electrical Services. A demo call to a made-up electrical business.

Answers in the business name
Takes the caller's name and suburb
Offers a time that's free
Answers the call-out fee question

Sample call

Dave's Electrical Services

0:00 / 1:17

Read the transcript

Sarah (AI): G'day, thanks for calling Dave's Electrical Services. This call may be recorded. I'm Sarah, your AI assistant. How can I help you today?
Matt (caller): Yeah g'day, I've got a couple of power points that have stopped working in my kitchen. Bit worried it might be something serious.
Sarah (AI): No worries, we can definitely help with that. Sounds like it could be a tripped circuit or a wiring issue. Can I grab your name?
Matt (caller): Yeah, it's Matt. Matt Johnson.
Sarah (AI): Thanks Matt. And whereabouts are you located?
Matt (caller): I'm in Paddington, just off Latrobe Terrace.
Sarah (AI): Perfect, that's in our service area. Let me check Dave's availability. I can see he's got a spot free tomorrow morning at ten. Would that suit you?
Matt (caller): Yeah that works. What's the call out fee?
Sarah (AI): Our call out fee is ninety dollars, and that includes the first half hour of work. Any additional time is charged at eighty dollars per hour. Most power point issues are sorted within the first visit.
Matt (caller): Sounds good. Lock it in thanks.
Sarah (AI): Done! I've booked you in for ten AM tomorrow. Dave will send you a text about thirty minutes before he arrives. Is there anything else I can help with Matt?
Matt (caller): Nah that's all good. Cheers!
Sarah (AI): No worries at all. Have a great day Matt!

Simple pricing

Pricing

Same features on every plan. Full pricing details.

$0 today, 14-day trial

Starter

$49 + GST a month

30 calls a month

About $2 a day. For owner-operators who need cover while they're on the tools.

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$0 today, 14-day trial

Recommended

Pro

$99 + GST a month

150 calls a month

For busy businesses that take calls every day and can't get to most of them.

Start free trial

$0 today, 14-day trial

Business

$199 + GST a month

500 calls a month

For teams, multiple vans or a front desk that rings all day.

Start free trial

All plans include a 14-day free trial with 50 calls. $0 today, card held. Prices exclude GST. Terms and Privacy.

Straight answers

Questions from mechanics

Can an AI receptionist book car services for my workshop?

Yes. CallMate asks what service or repair is needed, the year, make and model, the rego and whether the car is drivable, then takes a booking. With Google Calendar connected it offers free times. Without it, the request comes to you by text.

What does CallMate do with a breakdown call?

It asks where the car is and whether the caller is somewhere safe, then takes the vehicle details and a callback number and texts you straight away. You decide whether to send a tow or fit them in.

Can it answer questions about the brands I work on?

Yes. Add the makes you service and the work you do to your business info, and CallMate answers from that. If a caller asks about something you haven't listed, it takes a message for you.

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